medical & professional practices

Integrated Answering Service, Integrated Desktop Text Messaging, full Integration to most EMR – EHR platforms. The #1 Telecom Solution for any Medical Office.

CALL 7Advanced Cloud-Based Phone Service designed for any Medical / Professional Office

Managing costs for busy Medical / Professional offices is as important today as managing patient care.

Our fully managed service eliminates the need to hire outside IT consultants.
Our Allison Answers Integrated Answering service is as low as $27.77* per month, flat rate will save some practices as much as $500 per month, or more.

Advanced Cost-Effective Cloud Communications service by CALLempowers your Medical Office to provide your patients with the support they need when they need it most.

Our winning Advanced Cloud Communications for healthcare providers:

  • CALL 7 Cloud Phone Service will run your practice more efficiently using our advanced features, integrated applications and easy to use Management portal.
  • Our services are designed to maximize your revenue by reducing overhead while enhancing your office capabilities letting our people and platform do some of the work for you.
  • Your life and your work is hard: Let your team at CALL 7 make it easier.

Why do Medical Offices use CALL7? Why do Medical Offices use CALL7?

 We offer Fully Managed Phone Service with these Exclusive Features:

  • Unlike all of our competition, we do not ask you to manage your phone system yourself: We do it for you, and we do it for FREE.  

New Patient Calls; Appointment Calls; Referral Calls; Prescription Refill Calls; Patient assistance calls: These calls must be acknowledged and resolved but do not necessarily all need to be answered Live.

All of those calls are important to your Medical Practice. Missing and or not answering those calls affects your practice as well as your patients.  We understand the importance of these calls and how best to treat them.

Intelligent Call Routing: The use of a Virtual Receptionist will direct callers in the most proficient manor.

  • New Patient calls will ring into a specific group of phones. If the call is not answered by that specific group, the call will then go to a secondary group of phones. 
  • Prescription Refill calls: These calls are important but not urgent. They can go to specific Voicemail box, where the patient is instructed to leave specific Information and told they will be notified by their pharmacy when the refill is ready. The Message is then left on the specific phone, as well as Transcribed and sent to our Secure MaX-UC Desktop App. The associate in charge of Prescription Refills may retrieve the message on the desk phone, as well as Desktop App. We may also copy multiple email addresses.
  • Physician Referral calls rings to specific phone with a specific Ring Tone. If the call cannot be answered, the caller hears a specific greeting acknowledging the Referral call. 
  • Appointment cancellation / appointment change calls: These calls may ring to a group of phones, or not. That depends upon your office. They can ring to a group of phones and when not answered, will go to a specific voicemail box with a greeting and specific instructions. The message may be retrieve via the phone. The message will also be Transcribed and sent to the Max-UC Desktop app, as well as an Email address.
  • Billing and Insurance calls: These calls are important, but not urgent. They can go to specific Voicemail box, where the patient is instructed to leave specific Information. The Message is then left on the specific phone, as well as Transcribed and sent to our Secure MaX-UC Desktop App. Those in charge of accounting may retrieve the message on the desk phone, as well as Desktop App. We may also copy multiple email addresses. 
  • Office Hours / Holidays and Weekends: Your office hours, Holidays, Nights and Weekends are set for automatic hours of operation. Office hours calls are handled by your pre-set options as outlined above. After-Hours call treatments are set to go either to our AllisonAnswers service or your preferred answering service.

Highlights of our advanced service features

  • Reliable Secure Service: CALL7 is built on the most advanced platforms and networks in the World to ensure your phone service is and your phones secure. Our phones use 256 bit encryption to eliminate hacking, and are remotely managed right down to the buttons on the phones. Our network is rated to Five Nines: 99.999% uptime.
  • Built-In Answering Service with After-Hours Rotation: CALL7 is the World’s only provider a Fully Integrated Answering Service that addresses After-Hours Rotation. No need for a third-party Answering Service. No need to constantly change who is to receive the calls as this is incorporated into our Amazing Allison Answers Service. There is no other provider in the World with this Technology. Learn More on all the information on Allison Answers.
  • The World’s #1 Mobile App: MaX-UC:  Make and return call to your Patients via your office number and not your personal cell number. Using Allison Answers, after Hours Service, you may decide to Call a patient back, after reviewing their message. By using the MaX-UC Mobile App, you will call the Patient via your office number. If a patient then calls the number back, they will receive the After-Hours Greeting and instructions. Calls will also be Logged into your phone system’s history records.

    If you are out of the office, the office may transfer calls to your mobile app. From your mobile app, you can see who in your office is on their phone. Direct intercom to extensions in your office. Instantly create Conferences and Video Meetings, On-Demand, from your MaX-UC Mobile App.
  • Text Messaging ( SMS) from your Desktop is included for Free. Now you can send Text Messages on demand, to cell phones using your MaX-UC Desktop App. You may also send and receive Text Messages via your MaX-UC Mobile App using your Office Number and not your Personal Cell Number. The Text Messages arrive to your Desktop App, where each Recipient creates a new Message Stream. Thus not to have messages from different cell number become mixed together. The Message streams are kept continuously for a year. As new messages from the same number come in, they are added to the existing message stream from that number. You may create Contact for these numbers ( people) or, you do not have to create a contact which allows you to send a Text message instantly and On-Demand.
  • Voicemail Transcription: CALL 7 Enterprise service offers our Accurate Voicemail Transcription as an option. Your voicemail messages are transcribed and may be viewed via your MaX-UC Desktop and Mobile App. See examples of this transcription below. We can also send the Transcribed messages to either your Email Address or your native Cell Phone Messaging app. The original Voice File is also attached to the Transcribed Messages.
  • MEETINGS: CALL 7 Enterprise service offers Built-In On-Demand Secure Zoom Meetings. No need for a third party meeting service. Create Secure Zoom Meetings using our own U.S. Based Zoom Server (vs Chinese Based Servers). Create Meetings instantly from your Max-UC Desktop and Mobile App. Invite anyone instantly via an Email Invite. No need for the attendees to be part of your team. Go here more detailed information on our MEETINGS.
  • APPLICATION INTEGRATIONS: CALL 7 Enterprise service offers Pre-Built Integrations to over 5,000 Applications. Microsoft Teams / Microsoft Office integration is standard and included with your service. Integration to most popular Applications are readily available such as: Salesforce, CLIO, Zendesk, Google Contacts, Sugar CRM, SAGE (ACT) CRM, ZoHo and 5,000 others. Go here, for more information on our Application Integrations
  • Call Records – Call History: CALL 7 offers you the ability to see all your call records and history on both the CALL7.com Enterprise, as well as the CALL7.com CONNECT platforms. Ask us for more details on this feature.
  • Call Recording: CALL 7 offers you the ability to Record Calls on both the CALL7.com Enterprise, as well as the CALL7.com CONNECT platforms. Ask us for more details on this feature.
  • INTERCOM Buttons:  CALL 7 offers INTERCOM on a button.  Example:  Dave wishes to Intercom Debby.  Dave simple presses Debbie’s intercom button on his phone,  Debbie’s phone comes off hook with one BEEP and Dave may begin speaking.  Debbie does not have to “answer the call”.  Another example:  You Intercom a phone in The Kitchen and ask if Debbie is there as she has a call on Park 1.
  • PARKING Calls on dedicated buttons (Lines): You may Park a Call on a button that appears on all phones in the office. Just like placing a call on Hold on a Line.  Anyone may simply press the button, on any phone to retrieve the call. This feature is not available from Spectrum, Comcast, Frontier, Verizon. Time Warner as well as other Land Line Providers who sell VoIP Service.
  • CommPortal - Your Desktop and Mobile control center: CommPortal makes managing your Service Features a breeze. View and Read Transcribed Voicemails; View your call history of inbound and outbound calls; Return Calls with a Click of a mouse. 
  • Two Options for service: CALL7 is the World’s only provider offering Two Different Service Platforms: CALL 7 Connect, and CALL 7 Enterprise
  • CALL7 is the World’s only provider offering Two Different Service Platforms providing our customers the option to pay for only what you need: CALL 7 Connect and CALL 7 Enterprise
  • CONNECT offers more service features than any of the Land Line Companies ( Frontier, AT&T, Spectrum, Comcast, Cox, WoW, Century Link, and others) while providing your company with monthly savings. Pricing is as low as only $14.77* per month. Learn more
  • ENTERPRISE adds even more features including Text Messaging, Voicemail Transcription, Instant Messaging, Zoom Meetings, Integration to over 5,000 applications, and the World’s #1 Mobile and Desktop applications. Pricing Starts as low as $25.77 per month per line. Learn more

Go here for the Complete Listing of all the Great Features of our service: CALL7.com Features

Go here for a Listing of the Advanced Features of CALL7.com Enterprise service

ALLISON ANSWERS Integrated Advanced Answering Service

For more details on this service, please go to Allison Answers 

Fully Integrated into your phone service is the world’s most Advanced Answering service. No need to pay an outside service. As Allison Answers in now, included with your Service.

Here are the Main Features of your new Answering Service.

  • Patients are sent to a Mailbox Greeting, which may be recorded by yourself, by our Text-to-Speech service, or by a Professional Voice Talent.
  • Patients are provided with detailed instructions on the information you wish for them to leave. 
  • Patients are instructed their important message will be Transcribed and sent immediately to the Doctor, who will review the message and respond to the Patient.
  • Messages are Transcribed and can be sent along with the original Voice file, to one or more recipients in the following manor:
  • To your MaX-UC Mobile App
  • To one or more Email addresses
  • To one or more Cell Phones as Transcribed Text Messages into your native Messaging application. The original voice file is also attached to listen to, just in case the caller did not speak clearly enough for accurate transcription.
  • A copy of the Message should also be sent to your Office Email for redundancy.

Some examples of or accurate voicemail transcription

Here examples of a Large received voicemail, sent to a desk phone, and then Transcribed and sent to the MaX-UC Desktop App, and Mobile App, and to an Email Address. Sent to All three. As a note, we can also send this Transcribed Text Message to a Cell Phone’s native Messaging App. 

We should also note, on all four of these Transcribed Messages, the Original Voice file is also attached to listen to. 

Screen Shot of that same Voicemail Message, sent to Email

Screen Shot of that same Voicemail Message, Transcribed and set to Our Mobile App

LEARN MORE about ALLISON ANSWERS


Call 7 Incorporated, Telephone System Dealers, Tampa, FL

Call or Text:
 1-833-567-8777
FAX:
(866) 449-8992

© Copyright 2021, All rights reserved | Call7.com | Cloud-Based Business Phone Systems
Call7 affordable solutions - best value multi-line business phone systems: (813) 567-8777.

Call or Text: 1-833-567-8777
FAX: (866) 449-8992

© Copyright 2021, All rights reserved | Call7.com

X