Super Ring Group / Contact Center Application
Any company of any size, even a three-person company, will see a dramatic difference when using a Contact Center to manage inbound phone calls. We have seen the effectiveness of our Contact Center Application in many small to medium size companies: A Queue is perfect for all HVAC Companies regardless of how many or how few people work there, Law offices of any size, even a three person office, and many Medical Offices where there are only two people to generally answer calls. Our Contact Center Application can eliminate callers who hang up because there is no one at that moment to answer their call.
CALL 7 offers two levels of our Contact Center Application for small to medium sized businesses. We offer these two levels in order to accommodate the needs and manage costs of small to medium business.
CALL 7 Super Ring Group (Call Center Basic)
CALL 7 has offered this product since 2010. We call it a SUPER HUNT GROUP. It is a Hunt Group ( a/k/a Ring Group) with One, or More people assigned, where incoming calls, first attempt to ring the assigned Phone(s) and should those phones be busy, the caller goes into a Queue and then to the first open phone.
CALL CENTER Basic provides your company with an affordable Hunt Group with a Queue, offering automatic answering of incoming calls with Comfort messages, when your associates are busy on another call. Callers wait for a representative in the order which they’re received; prioritized however you decide.
Pricing for A Super Ring Group (A/K/A CALL CENTER Basic)