Virtual Receptionist Answering Service:
ALLISON ANSWERS

Virtual Receptionist
Answering Service:
ALLISON ANSWERS

ALLISON ANSWERS: Affordable Effective Amazing Answering Solution for any size company / organization.

Allison Answers offers your company an Affordable Effective Amazing Answering Solution to ensure your important calls are properly answered and messages are effectively delivered in a way no other provider can offer. Allison Answers also eliminates bothersome Robo / Spam Calls

Here are some common questions and answers:

Will this service work for my business?

  • Allison Answers is ideal for any size organization / business. This service will support and enhance andy size company, from one to one hundred people. Ideal for those companies who simply cannot answer all the calls. Often a the primary person of a business is busy handling customer sales and service. Let your Virtual Receptionist take the call for you with a professionally recorded greeting.

How do we receive the messages?

  • Your Messages are delivered Transcribed to one or multiple Emails and Mobile Numbers as Text Messages. Along with the Transcribed Message, is the actual voice message, just in case the caller did not speak clearly. We are the only provider who can send both the Transcribed Message along with the original voice message, to your Cell Phone both as a Text Message and or an Email.

Why not just use the voicemail of my desk phone?

  • One of the biggest issues with Voicemail, is that many people get busy and forget to check the voicemail on their desk phones, sometimes for days. If voicemails are copied to email, many people do not check their email afterhours, or on weekends and holidays. Also, as people are sometimes overwhelmed, they also fail to check their voicemail.
  • Using a professionally recorded greeting that states “ Speak Clearly as your message will be Transcribed, and delivered in minutes”. Tells your callers you care and will listen to those messages. The messages are sent to which ever method you prefer: Text and or Email. As they are Transcribed you are able to quickly glance over the message to determine the urgency.

Why not just use the voicemail of my Cell Phone?

  • Voicemail on your cell phone means the caller has reached your personal cell phone, and not your business number. Directing callers to your business number provides them with the proper greeting and advises the caller of information ( Perhaps your business hours) and Options (If this is an urgent matter, press 9 now).
  • Messages are Transcribed and recorded in your Web Based Voicemail Portal where you may view and listen to all your messages, any time, any where and on any device. The Portal provides a History of those messages.

Can you copy the messages to other associates?

  • We can send the messages to many Email addresses as well as many Cell Phones as Text Messages. This allows your assistant or other associates to respond quickly to the caller. 

Does this service fully integrate with my office phone service?

  • Allison Answers is an Add-on-Service to your CALL 7 Service and is fully integrated into your service. 
  • Call 7 Engineers support your phone service as well as your Virtual Receptionist.

Here are some common questions and answers:

Will this service work for my business?

  • Allison Answers is ideal for any size organization / business. This service will support and enhance andy size company, from one to one hundred people. Ideal for those companies who simply cannot answer all the calls. Often a the primary person of a business is busy handling customer sales and service. Let your Virtual Receptionist take the call for you with a professionally recorded greeting.

How do we receive the messages?

  • Your Messages are delivered Transcribed to one or multiple Emails and Mobile Numbers as Text Messages. Along with the Transcribed Message, is the actual voice message, just in case the caller did not speak clearly. We are the only provider who can send both the Transcribed Message along with the original voice message, to your Cell Phone both as a Text Message and or an Email.

Why not just use the voicemail of my desk phone?

  • One of the biggest issues with Voicemail, is that many people get busy and forget to check the voicemail on their desk phones, sometimes for days. If voicemails are copied to email, many people do not check their email afterhours, or on weekends and holidays. Also, as people are sometimes overwhelmed, they also fail to check their voicemail.
  • Using a professionally recorded greeting that states “ Speak Clearly as your message will be Transcribed, and delivered in minutes”. Tells your callers you care and will listen to those messages. The messages are sent to which ever method you prefer: Text and or Email. As they are Transcribed you are able to quickly glance over the message to determine the urgency.

Why not just use the voicemail of my Cell Phone?

  • Voicemail on your cell phone means the caller has reached your personal cell phone, and not your business number. Directing callers to your business number provides them with the proper greeting and advises the caller of information ( Perhaps your business hours) and Options (If this is an urgent matter, press 9 now).
  • Messages are Transcribed and recorded in your Web Based Voicemail Portal where you may view and listen to all your messages, any time, any where and on any device. The Portal provides a History of those messages.

Can you copy the messages to other associates?

  • We can send the messages to many Email addresses as well as many Cell Phones as Text Messages. This allows your assistant or other associates to respond quickly to the caller. 

Does this service fully integrate with my office phone service?

  • Allison Answers is an Add-on-Service to your CALL 7 Service and is fully integrated into your service. 
  • Call 7 Engineers support your phone service as well as your Virtual Receptionist.

Step up to professional Answering.

  • Now, your phones can be answered by one of the World’s most recognized Voice: Allison Smith will set your company apart! 
  • Your Virtual Receptionist, Allison Smith will make your callers feel like their call is being answered by a World Class Professional. Ask us today, about how to use Allison Smith to record your greetings.

Some examples of or accurate voicemail transcription

Here examples of a Large received voicemail, sent to a desk phone, and then Transcribed and sent to the MaX-UC Desktop App, and Mobile App, and to an Email Address. Sent to All three. As a note, we can also send this Transcribed Text Message to a Cell Phone’s native Messaging App. 

We should also note, on all four of these Transcribed Messages, the Original Voice file is also attached to listen to. 

Screen Shot of that same Voicemail Message, sent to Email

Screen Shot of that same Voicemail Message, Transcribed and set to Our Mobile App

Allison Answers Pricing

Allison Answers is available for both existing customers of CALL7.com as well as non-customers of CALL7.com.

Pricing

For Customers on CALL 7 Enterprise Service

One Instance of Allison Answers $27.77

Includes One Mailbox with Transcription, with messages being sent to a list of emails or cell phones, of up to 10 recipients.
Add $22.77 for additional Mailboxes with Transcription.
Add $21.77 for a managed After-Hours IVR. 
Add $21.77 for an After-Hours Ring Group with Hours-Days of the week-Holiday: setting.

For Customers on CALL 7 Connect Service

One Instance of Allison Answers $37.77

Includes One Mailbox with Transcription, with messages being sent to a list of emails or cell phones, of up to 10 recipients.
Add $22.77 for additional Mailboxes with Transcription.
Your Ring Groups and any Auto-Attendants ( IVR) are included with your CALL 7 Connect service.

For Non-Customers on CALL 7 Service

One Instance of Allison Answers $47.77

Includes One Mailbox with Transcription, with messages being sent to a list of emails or cell phones, of up to 10 recipients.
Add $24.77 for additional Mailboxes with Transcription.
Optional: $24.77 for a managed After-Hours IVR only if needed, as your service may provide this feature.
Optional: $24.77 for an After-Hours Ring Group with Hours-Days of the week-Holiday: setting. only if needed, as your service may provide this feature.

Designed for any business who needs to take calls after hours and would require an Answering Service rather than have the calls go live to someone’s cell phone. Allison Answers may also be used for Over-Flow calls. Those calls which cannot be answered during office hours.

Allison's Office Plan includes a one main mailbox. Messages sent to that mailbox are Transcribed and sent along with the original voice recording to Multiple recipients. Each Recipient may have their messages sent to both an email address as well as to Cell Phones as a TEXT message. Messages are also sent to your MaX-UC Desktop and Mobile App for Enterprise customers. You should also copy the messages to an Office Email for Redundancy.

What is amazing, is the Transcribed Message comes into your Messaging App, as well as your Email, with the details of the call, along with an attached .wav file to which you may simply click on to listen. You may use this system for whenever you do not answer your phones.  One Mailbox is included which sends the messages to Multiple Recipients in included with this plan.  

Your calls are Forwarded to Allison Answers as follows: 

  • Based on Specific Hours and Days ( After Hours, Weekends, Holidays). This is set up by your CALL 7 Support Team, in your CALL7.com telephone service portal, provided your service has an Enhanced Ring Group.. 
  • Based upon the Criterial of Call Forward No Answer. If no one can answer the calls in your office, calls will go to this service, where the caller is greeted with a message, just like a voicemail box. This is set up by your CALL 7 Support Team, in your CALL7.com telephone service portal
  • Messages are Transcribed and immediately sent to one or more Emails or Cell Phones as a Text Message as well as to Enterprise service customers’ MaX-UC Desktop and Mobile App. Some people do not speak clearly, as such the message may not be properly transcribed. Therefore, we also send you the Voice File attached so you may listen to the message as well.   
  • Send the Transcribed Message to the Cell Phones of as many associates as you need. 
  • Send Copies of the Transcribed messages to emails as well. 
  • All billing is Flat Rate: No cost per minute: No cost per calls.
  • Having your Greeting professionally created and recorded by Allison Smith will make a dramatic difference in the way people respond to this service.

Additional Option of an After-Hours Virtual Receptionist prior to receiving the Voicemail Box Greeting.

The option of an After-Hours Virtual Receptionist is also available, providing your callers with additional options.


Here is an example of such a greeting:


  • “Thank you for calling CALL7.com, you have reached our After-Hours Service. Please listen to this entire message. 
  • For general and non-Emergency service issues please press 2 to leave a message for our service department. (Callers reach a Mailbox with a greeting informing them to leave a detailed message and that the call will be returned the next business day).
  • For Sales please press 3, (Callers reach a Mailbox with a greeting informing them to leave a detailed message and that the call will be returned the next business day).
  • For Accounting Press 5. (Callers reach a Mailbox with a greeting informing them to leave a detailed message and that the call will be returned the next business day).
  • If this is an Emergency, please press 9 now. Callers reach a greeting instructing them to please tell us your name, your company name, as well as the nature of your issue. Please speak clearly, as your important message will be Transcribed and sent immediately to the Technician On-Call, who will review the message and return your call.
  • Above pricing is exclusive of any tax.

After Hours Rotation Service Information

Service companies as well as medical offices, have an After-Hours Rotation Schedule to handle After-Hours emergency calls. The Doctor / Technician / Person on call, may change every week, or in some cases even every day.




ALLISON ANSWERS Service does not send Live calls to a Cell phone, and as such, there is no reason why multiple recipients cannot be involved in the After-Hours Rotation.




All calls come into your ALLISON ANSWERS service. Callers receive a greeting with instructions, which states they have reached your After-Hours service and are prompted to leave their important message.




The caller leaves the message. That message is then Transcribed and sent, along with the actual Voice File, to, each of the people assigned to the After-Hours Rotation. The person who is On-Call, will then respond. The other people who receive the Text message may simply ignore it.


The benefit of having multiple associates copied on the message is this: Should the assigned person On-Call, have an issue and becomes suddenly un-available, another associate can be notified to respond to the messages without having to go through the technical efforts to change the assigned person in the rotation schedule. We simply add more Cell Phones, and or Emails, to the Notification List.


Final Word:
What makes Allison Answers so Amazing?

  1. We can send the message both Transcribed and with the attached original .wav file
  2. We can send the message to both Email and to the Native Messaging of any Cell phone.
  3. We can send the message as a Text Message with the details of the call, Transcribed, with the attached .wav file to your Native Messaging app on your cell phone: For those people who do not wish to have to check their Email, after hours.
  4. We can do all of that and send it to Multiple Recipients.
  5. Eliminate Robo Calls
  6. Never miss an Important call: Your Callers will never receive a busy Signal.
  7. Finally we can to all of that for a fraction of the cost our competition.
    As we said back in 2006: A new Generation of Communication.
Listen to Sample Greetings
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