Optional Call Center Application
Hybrid PBX System introduces an inbound call center solution to improve agent efficiency, responsiveness, and ultimately customer satisfaction for SMEs running service centers.
Besides standard communications features, Call Distribution, Queue Panel, Wallboard, SLA, and Call Reports are all designed to support more proactive performance monitoring, reporting, and management.
Call Center Console Components
Call Center Console is a web-based utility integrated with Linkus Web Client, including Wallboard and Queue Panel.
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