Call Logs and Live Reports
- Each user of an Extension has access to their own Call Logs via the Call 7.com User Portal.
- An administrator of the account has full access to all call logs. Inbound, Outbound, search by DATE / TIME, FROM, TO, DURATION, and the Status of the call.
- Call logs may be downloaded to Excel and managed
- Call Logs are useful in determining which extensions receive or make the most calls, which time of day is the busiest, which numbers receive the most calls, and more.
- View the full details of the call: For example: A call came into the Virtual Receptionist, and then to extension 101, and was then transferred to 107, which was not answered and went to the voicemail of 107.
- Dispute those callers who said they called and left messages. You now, have the records of the calls.
- Call Logs Video training.
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FAX: (866) 449-8992
© Copyright 2021, All rights reserved | Call7.com