Call Logs and Live Reports

Each user of an Extension has access to their own Call Logs via the Call 7.com User Portal.
An administrator of the account has full access to all call logs. Inbound, Outbound, search by DATE / TIME, FROM, TO, DURATION, and the Status of the call.
Call logs may be downloaded to Excel and managed
Call Logs are useful in determining which extensions receive or make the most calls, which time of day is the busiest, which numbers receive the most calls, and more.
View the full details of the call: For example: A call came into the Virtual Receptionist, and then to extension 101, and was then transferred to 107, which was not answered and went to the voicemail of 107.
Dispute those callers who said they called and left messages. You now, have the records of the calls.
Call Logs Video training.

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